The use of services provided by CoolSMM establishes agreement to these terms. By registering or using our services you agree that you have read and fully understood the following terms of Service and CoolSMM will not be help liable for loss in any way for users who have not read the below terms of service.
CoolSMM will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only.
We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.
We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts.
You will not upload anything into the CoolSMM site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community.
No refunds will be made to your payment processor after a deposit has been completed, there is no way to reverse it. You must use your balance on orders from CoolSMM. In special cases we can refund the amount if you didn't get what you paid for.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients Instagram/Facebook/Twitter or other social media account.
Orders placed in CoolSMM can't be refunded or canceled after they are placed.You will recieve a refund credit to your CoolSMM account if the order is non deliverable.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention!
Our most of the service start instantly expect few service that takes 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support.